Forward Deployed Engineer – Infrastructure Specialist
Position Summary
We are seeking a highly skilled Forward Deployed Engineer (Infrastructure Specialist) to work directly with customers and internal teams to design, deploy, and optimize scalable infrastructure solutions in real-world environments.
In this role, you will bridge engineering and customer needs, building robust infrastructure systems, resolving complex technical challenges, and ensuring successful deployment of production-grade solutions.
Key Responsibilities
- Deploy and support scalable infrastructure solutions in customer environments.
- Design and implement cloud-native and hybrid infrastructure architectures.
- Troubleshoot complex system, network, and performance issues in production.
- Work closely with customers to understand technical requirements and constraints.
- Automate infrastructure provisioning using Infrastructure as Code tools.
- Collaborate with product and engineering teams to improve platform reliability.
- Ensure security, compliance, and operational best practices.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in infrastructure engineering, DevOps, or site reliability engineering.
- Strong experience with AWS, Azure, or Google Cloud Platform.
- Hands-on expertise with Linux systems, networking, and distributed systems.
- Experience with Docker, Kubernetes, Terraform, or Ansible.
- Strong scripting skills in Python, Bash, or similar languages.
- Excellent problem-solving and customer-facing communication skills.
Preferred Qualifications
- Experience in forward-deployed, consulting, or customer-facing engineering roles.
- Knowledge of observability tools such as Prometheus, Grafana, or Datadog.
- Experience working in high-availability or mission-critical environments.
- Familiarity with security best practices and compliance frameworks.